Tour Coordinator


Our client, an expanding, committed educational travel provider, are looking to recruit a confident, detailed-oriented Tour Coordinator to join their fun and friendly team in Brighton!

As a Travel Coordinator you must have an excellent eye for detail, a good head for numbers and should consider yourself to be accurate, confident and self-motivated.

You will be responsible for providing unforgettable, educational travel experiences to customers and building / maintaining good working relationships with suppliers.

If this exciting opportunity sounds like something you would be eager to get involved in, we would love to hear from you!

Responsibilities as a Tour Coordinator

Customer Service:

  • Act as a key point of contact with customer from booking through to return of the tour
  • Focus on exceptional customer service delivery with client retention utmost in the mind in every customer communication
  • Ensuring financial parameters are met and invoices / credit control is managed effectively

Supplier Relationships:

Act as an ambassador for the company in developing long term supplier relationships, including but not limited exclusively to:

  • Holding of key services with core suppliers
  • Build robust relationships that over time will aid the business growth and bring value for money for every £ spent
  • Cross checking of invoices and key financial indicators to maintain an effective cost of sale

Experience / Skills

  • Excellent and demonstratable Customer Service Skills
  • Excellent administrative skills and ability to multitask and work under pressure
  • Strong financial awareness and attention to detail is an absolute must in this role
  • Experience of working with the travel industry and an understanding of the intricacies of the sector
  • Intermediate level IT skills of Microsoft applications, bespoke CRM systems and experience of use of other software such and Adobe
  • Ability to work both as part of a team and independently

Job Title: Tour Coordinator

Location: Brighton

Salary: £24,000 per annum + 15% bonus

Full Time

For more information about this Tour Coordinator role, please contact Joe Walker at Clearline Recruitment.

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