Role: Operations Manager
Location: Portslade (with national and international travel)
Hours: Full-time, 35 hours per week (occasional evenings/weekends required)
Pay: £35,745 – £40,221 per annum (NJC PO1-PO2)
An excellent opportunity has arisen for an Operations Manager to join one of our longstanding clients, a purpose-driven organisation with a strong social mission and international reach, based in Portslade.
Benefits:
- 25 days holiday (plus an additional day for each year of service, up to 5 years)
- Flexible working arrangements
- Free onsite parking
- Fruit, tea & coffee provided
- Regular social activities
- Pension scheme
The Requirements:
- Proven experience in a fast-paced, target-driven operations environment
- Strong multitasking and communication skills
- Advanced Excel skills, including macros and database connections
- Experience leading, motivating and developing teams
- Ability to manage multiple priorities and drive performance improvements
- Full driving license and access to a suitable vehicle (desirable but not essential)
The Role:
- Support the Operations Director in delivering the commercial strategy and achieving programme targets
- Provide day-to-day leadership and support to a team of 12, promoting collaboration and accountability
- Monitor operational KPIs and performance using dashboards and internal systems
- Improve data visibility and reporting, including producing insights from CRM and multiple data sources
- Represent the organisation at international events and network meetings
- Conduct overseas audits and analyse survey results to report on satisfaction trends and operational challenges
- Manage team resource allocation, holiday planning and ensure service continuity
- Uphold a personable and supportive leadership style, fostering a culture of excellence and continuous improvement
If you’re keen to join an exceptional team within an organisation that values cross-cultural exchange, operational excellence, and social impact, then please apply to this Operations Manager role below or call Chloe McCausland on 01273 063769 between 9am – 5:30pm.
